Yes, please address it to the individual, followed by our hotel address: 433 Clay St., San Francisco, CA 94111

Yes, we do! Unlock extraordinary experiences with the Marriott Bonvoy® App.

Chinese (Cantonese), Chinese (Mandarin), English, Tagalog, Japanese, Spanish

Yes, all guest rooms and public spaces have central air conditioning.

You may contact the hotel by calling (415) 296-2900

Please email our influencer agency thejay@wagstaffmktg.com.

Yes. We have The Third Floor Restaurant, Bar & Lounge.

Breakfast is not included in the rate unless you purchase one of our packages that includes breakfast.

Yes. The Third Floor bar is open Monday to Sunday and the hours at 12:00 pm to 11:00 pm.

Yes. We have in-room dining available every day from 7:00 AM to 11:00 AM and 5:00 PM to 10:00 PM.

Yes. We offer special events throughout the year. For more information about upcoming events and activities, visit our Happenings page.

Our property uses hospital-grade, EPA-approved agents and activated oxygen spray bottles. Our kitchen staff maintains rigorous cleaning processes and our management team has undergone ServSafe® certification, ensuring enhanced safety training and educational materials.

Hand sanitizer is available in all public and team spaces. High-touch points such as furniture, door handles and elevators are sanitized multiple times per day.

Yes, it is called Marriott Bonvoy!

Learn more about Marriott Bonvoy at https://www.marriott.com/loyalty.mi.

Create your Marriott Bonvoy account now to start earning points toward free hotel nights and other rewards.

Learn more about our hotel’s many sustainable practices here.

Yes.

Yes, we actively contribute to our local community by donating old linen and terry to various shelters and repurposing damaged towels as cleaning materials.

433 Clay St., San Francisco, CA 94111

We are located at the corner of Clay & Battery St.

San Francisco International (SFO) 12 miles away, Oakland International (OAK) 12 miles away, and San José Mineta International (SJC) 40 miles away

We offer valet parking. It costs $82 per night.

No, we do not have a house car.

It is best to contact the third-party company that you made the reservation through. We are happy to assist as well. Please contact reservations at (888) 236-2427 with your confirmation number.

Yes. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third-party billing. We just require that a credit card authorization form be filled out prior to checkout, or the card be physically presented with an ID.

No, there is no resort fee.

The check-in time is 3:00 pm and the checkout time is 12:00 pm.

We’ll do our best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to check in. To guarantee an early check-in, a fee is required that varies depending on how early.

We’ll do our very best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is a late departure fee of half your nightly rate to stay in the room until 5 pm. Any later than 5 pm requires the purchase of an additional night.

We will gladly stow your luggage safely and securely.

For security purposes, please provide a valid government or state-issued photo ID at check-in.

Breakfast is not included unless otherwise stated in a package reservation. Breakfast may be enjoyed at The Third Floor or through In-Room Dining at an additional cost.

Credit cards must be presented upon check-in and must be the same credit card used to make the reservation. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.

Please contact our hotel directly at (415) 296-2900 or request@jayhotelsf.com and our team will be more than happy to connect you with our accounting department.

Our front office team will take a minimum incidental hold of $150 per day on a credit or debit card during check-in.

After the bill has been settled during checkout, it will take 5-10 business days to see the amount reflected back into your account for any unused amount.

The hotel will authorize the incidental hold of $150 per night as well as any other remaining amount for the grand total not taken from the initial deposit.

Yes, we have ADA rooms available.

Yes, we have connecting rooms available.

Yes, unless the Privacy Please sign is on the door.

Yes, we have rooms with skyline views and bay views.

Yes, our 1-Bedroom Suites and Residence Suites have balconies.

Yes, our Double Queen rooms have two beds.

Yes, our fully stocked minibars are sourced from local makers and culinary artisans.

Yes, there are ice machines located on every floor along with water refill stations.

Yes, all of the rooms have safes that are large enough to accommodate a laptop.

Our key card-secured fitness center is open to guests 24 hours, and we offer same-day complimentary gym laundry for guest convenience. We have Pelotons, treadmills, free weights, strengthening machines, stretching areas and more!

No, we do not have a business center.

No, we do not have a pool.

No, we do not offer currency exchange.

Yes, we offer complimentary same-day gym laundry. We also have dry cleaning service.

No, there is no members lounge.

We provide mobility accessible rooms, designed for ease of movement, as well as accessible rooms featuring convenient roll-in showers. Additionally, we offer hearing-accessible rooms equipped with visual alarms and notification devices for both doors and phones.

Yes, we allow furry friends! There are no restrictions.

The closest dog park is Rincon Hill Dog Park and it is 1.3 miles away.

For the well-being of your furry companions, we provide pet-friendly accommodations for a fee of $125 per pet per stay. What’s more, 25% of this charge will be donated to Muttville, a San Francisco-based adoption and foster agency renowned for its dedication to older dogs, making your stay even more meaningful and impactful.

Your four-legged friends will be welcomed with an array of amenities, including The Jay dog dishes, Wagster dog treats, which are local to the Bay Area, and cozy branded dog beds, all upon request.

Yes, The Jay offers approximately 13,000 square feet of creative conference and event space, for a total of 16 meeting spaces.

Please submit an event inquiry at https://jayhotelsf.com/gather/request-information/ or reach the sales team directly at sales@jayhotelsf.com.

Yes, we can offer reduced room rates for groups with a contracted room block of 10 or more rooms.